Course Content
DSS – Introduction, Attributes, Characteristics, Benefits
Decision Support System (DSS): Concept and Philosophy, DSS: Deterministic Systems, Artificial intelligence (AI) System, Knowledge based expert system (KBES), MIS & the role of DSS, Transaction Processing System (TPS), Enterprise Management System (EMS), Enterprise Resource Planning (ERP) System, Benefits of ERP, EMS & ERP
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Classification of DSS
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Types – Decision Support System
Decision support systems can be broken down into categories, each based on their primary sources of information.
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Knowledge Based Expert System (KBES)
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Enterprise Management System (EMS)
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Enterprise Resource Planning (ERP) System
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Management Information System
Features of (EMS)

1. Strategic Planning

EMS facilitates strategic planning by providing tools for setting organizational goals, monitoring progress, and aligning resources with objectives.

2. Performance Monitoring

EMS helps organizations monitor and evaluate performance at various levels, from individual employees to entire departments. This enables
continuous improvement and the ability to adjust strategies as needed.

3. Resource Optimization

EMS allows for efficient allocation of resources, ensuring that human and financial resources are used effectively to achieve organizational goals.

4. Risk Management

EMS provides tools for identifying and managing risks. By having a
comprehensive view of operations, organizations can better anticipate and mitigate potential risks.