Course Content
DSS – Introduction, Attributes, Characteristics, Benefits
Decision Support System (DSS): Concept and Philosophy, DSS: Deterministic Systems, Artificial intelligence (AI) System, Knowledge based expert system (KBES), MIS & the role of DSS, Transaction Processing System (TPS), Enterprise Management System (EMS), Enterprise Resource Planning (ERP) System, Benefits of ERP, EMS & ERP
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Classification of DSS
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Types – Decision Support System
Decision support systems can be broken down into categories, each based on their primary sources of information.
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Knowledge Based Expert System (KBES)
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Enterprise Management System (EMS)
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Enterprise Resource Planning (ERP) System
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Management Information System
Key features and components of an ERP system

Key features and components of an ERP system

1. Centralized Database

ERP systems use a centralized database that collects, stores, manages, and interprets data from various business activities.

2. Integrated Modules

ERP systems consist of different modules that focus on specific business functions. Common modules include finance, human resources, supply chain management, manufacturing, and customer relationship management (CRM). Integration among these modules ensures seamless flow of information.

3. Real-time Operation

ERP systems provide real-time information, allowing organizations to make timely and informed decisions. This is crucial for maintaining a competitive edge in today’s fast-paced business environment.

4. Automated Processes

ERP systems automate routine tasks and business processes, reducing manual efforts and the likelihood of errors. This automation leads to increased efficiency and productivity.

5. Data Analytics and Reporting

ERP systems often include robust reporting and analytics tools. This enables organizations to generate various reports, analyze trends, and gain insights into their performance.

6. Scalability

ERP systems are designed to grow with the organization. They should be scalable to accommodate changes in the size and complexity of business operations.

7. Customization

While ERP systems offer a standard set of modules, they often allow for customization to meet the specific needs of an organization. This can involve configuring workflows, reports, and other features.

8. User Interface

A user-friendly interface is crucial for the successful implementation of an ERP system. This ensures that employees can easily navigate the system and perform their tasks efficiently.

9. Security

ERP systems handle sensitive business data, so security is a critical consideration. They should have robust security measures to protect against unauthorized access, data breaches, and other security threats.

10. Mobile Access

Many modern ERP systems offer mobile access, allowing users to access critical business information and perform tasks from mobile devices.