Vroom’s Expectancy Theory, developed by Victor Vroom in 1964, is a prominent theory of motivation that focuses on the cognitive processes involved in decision-making. Unlike other motivation theories that emphasize needs or goals, Vroom’s theory posits that individuals are motivated to act in a certain way based on their expectations of the outcome. It suggests that motivation is a result of three key components: expectancy, instrumentality, and valence.
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Expectancy (Effort → Performance)- Expectancy is the belief that one’s effort will lead to desired performance. This component is influenced by factors such as:
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Self-Efficacy- The individual’s confidence in their ability to perform a task.
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Goal Difficulty- The perceived difficulty of achieving the task.
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Control- The extent to which the individual feels they have control over their performance.
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For example, an employee who believes they have the skills and resources to complete a project successfully will have high expectancy. Conversely, if they perceive the task as too difficult or feel they lack the necessary skills, their expectancy will be low.
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Instrumentality (Performance → Outcome)- Instrumentality is the belief that successful performance will lead to a desired outcome. This perception is shaped by:
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Trust- Trust in the organization or manager to deliver promised rewards.
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Policies- Clear policies that link performance to outcomes.
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Transparency- Open communication about how rewards are allocated.
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An employee will have high instrumentality if they believe that performing well will result in rewards such as promotions, bonuses, or recognition. If they feel that rewards are arbitrarily assigned or that performance does not influence outcomes, instrumentality will be low.
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Valence (Value of Outcome)- Valence refers to the value an individual places on the expected reward. This is a subjective measure and varies from person to person based on their needs, goals, and values. Factors influencing valence:
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Personal Goals- Alignment of the reward with the individual’s personal goals and aspirations.
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Needs and Desires- Whether the reward fulfills the individual’s current needs or desires.
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Individual Preferences- Personal preferences for certain types of rewards over others.
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For instance, an employee may value a monetary bonus highly if they are motivated by financial incentives. Another employee might place more value on flexible working hours or additional vacation time.
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Motivational Force
Vroom’s Expectancy Theory combines these three components into a formula to calculate the motivational force (MF) that drives an individual’s behavior-
MF = Expectancy x Instrumentality × Valence
This equation suggests that if any component (expectancy, instrumentality, or valence) is zero, the overall motivational force will be zero. Thus, all three components must be present and significant for an individual to be motivated.