Objectives need to be SMART:
- They should be concrete and specific.
- They should be measurable and controllable.
- They need to be achievable / attainable and must be set within constraints.
- Different objectives must correlate with each other and be relevant.
- They should be related to a time frame.
Areas Which Need Objectives
Peter Drucker identified eight key areas in which organizations need objectives:
- Market standing
- Innovation
- Productivity
- Physical and financial resources
- Managerial performance and development
- Worker’s performance and attitudes
- Profitability
- Public and social responsibility
Back to MBO
This approach was proposed by Peter Drucker in the 1960s.
By definition, Management by Objectives shows:
- A personnel management system
- Where organizations set, plan, monitor, and achieve specific objectives
- With mutual cooperation of both high-level and low-level employees
To achieve greater efficiency and performance, employee motivation is very important.
Management by Objectives (MBO) is one of the best approaches to achieve this.
MBO: The Process
The process of MBO involves six key steps that systematically incorporate managerial activities toward effective achievement of individual and organizational objectives:
- Determining organizational goals
- Determining employees’ objectives
- Constant monitoring of progress and performance
- Performance evaluation
- Providing feedback
- Performance appraisal (rewarding the performers)