Attitude change in organisations refers to how employees’ feelings shift over time.
This Can Occur Due To:
New Information:
Learning something new can alter beliefs.
Experiences:
Positive or negative experiences can change attitudes.
Feedback:
Open communication can help improve attitudes.
Cognitive Dissonance:
Conflicting beliefs can lead to attitude adjustments.
In short, attitude formation is about how attitudes develop, and attitude change is about how they can shift based on experiences and information.