This involves expressing one’s opinions, needs, and feelings openly and honestly while respecting others. Assertive individuals communicate clearly and stand up for themselves without being aggressive.

2. Aggressive Behaviour

This type involves expressing one’s thoughts and feelings in a way that violates the rights of others. Aggressive individuals may use harsh language, intimidation, or hostile actions, which can create a toxic work environment.

3. Passive Behaviour

Passive individuals tend to avoid expressing their thoughts and feelings, often yielding to others. They may feel unheard or unappreciated, leading to frustration and resentment.

4. Passive-Aggressive Behaviour

This is a combination of passive and aggressive behaviours. Individuals may express their anger or frustration indirectly through sarcasm, procrastination, or stubbornness rather than addressing issues openly.

5. Collaborative Behaviour

This involves working together cooperatively with others to solve problems or achieve goals. Collaborative individuals value input from all members and focus on building consensus.

6. Empathetic Behaviour

This type emphasises understanding and responding to the feelings of others. Empathetic individuals actively listen and provide support, creating a caring and respectful workplace.

7. Conflict Management Behaviour

This refers to how individuals handle disagreements. Some may confront issues directly, while others might avoid conflict or seek mediation to resolve disputes.

8. Networking Behaviour

Building relationships with others in the organisation is essential for sharing information, resources, and opportunities. Networking behaviour includes reaching out to colleagues across departments.