Features of Attitude
Complexity:
People can have mixed feelings about their jobs and coworkers.
Direction:
Attitudes can be positive, negative, or neutral, which affects how happy or motivated people are.
Intensity:
Some attitudes are very strong, while others are more casual.
Consistency:
Attitudes usually remain stable but can change based on new experiences.
Influence on Behaviour:
Attitudes affect how people work together and how productive they are.
Learned:
Attitudes develop from work experiences and organisational culture.
Social Nature:
Coworkers’ opinions can influence a person’s attitude.
Components of Attitude
1. Cognitive Component
This refers to what people think or believe about their job or workplace.
Example: An employee might believe that their company values teamwork.
2. Affective Component
This relates to how people feel about their job.
Example: An employee might feel happy and satisfied with their work.
3. Behavioural Component
This involves how thoughts and feelings translate into actions.
Example: If an employee has a positive attitude toward their team, they are likely to help and cooperate with coworkers.