Use Objective Data and Structured Formats:
Use KPIs and behaviorally anchored rating scales to reduce bias in performance evaluations.
Encourage Feedback and Perception Checking:
Managers should ask, “How are you seeing this situation?” and employees should clarify perceptions before concluding they are being treated unfairly.
Train on Perceptual Errors:
Train employees on perceptual errors such as stereotyping, the halo effect, projection, and self-serving bias so they become aware of how their interpretations affect decisions, attitudes, and relationships at work.