Change Management Plan

Phase: Planning | Audience: Shared | Project: WEB-2026-01 Corporate Website Development

Understand it first

In simple words: The Change Management Plan explains how any change to scope, time or cost is requested, assessed, approved and recorded. It turns 'can you just add...' into a clear process.

Think of it like: In a restaurant, if you ask to change your order after the chef has started, the waiter tells you the extra cost and time before the kitchen does it.

When is it created?	Planning (9 Oct 2026)
Who prepares it?	Project Manager
Who approves or uses it?	Agreed with the client
What happens next?	Used for every change request during execution

How it connects to other documents

Rates come from the Commercial Proposal rate card.
Each request is recorded in the Change Request Log.
Approved changes update the Scope, Schedule and Budget.

The sample document

Below is the actual document for project WEB-2026-01. Read the purpose first, then go through each numbered section.

Issued by: [Your Company] Technologies Pvt. Ltd.

Purpose: How requests to change scope, schedule or cost are raised, assessed, approved and recorded.

Item	Detail
Document no.	WEB-2026-01/CHP
Version	1.0
Date	9 Oct 2026
Owner	Project Manager
Audience	Shared with client
Phase	Planning
Status	Approved

1. What counts as a change

Situation	Change?	How it is handled
New page, feature or integration	Yes	Change request, billable
Third or later design revision round	Yes	Change request, ₹18,000 per round
Something built differently from approved design	No, a defect	Fixed free under warranty
Wording or image swap before content freeze	No	Included
Client delay moving a milestone	Yes, schedule change	Logged; dates move day for day

2. Process

Anyone raises a request using the Change Request Form.
PM logs it in the Change Request Log with a CR number.
Team assesses cost, schedule, quality and risk impact within 2 working days.
Approver decides: approve, reject or defer.
If approved, PM updates the scope, schedule and budget baselines and version numbers.
PM communicates the decision to the team and client in writing.

3. Approval authority

Type of change	Approver
Any billable change to the client	Client Head of Marketing (written)
Internal cost using contingency up to ₹10,000	Project Manager
Internal cost above ₹10,000 or using management reserve	Delivery Head
Change to go-live date	Client Head of Marketing and Delivery Head

4. Pricing

Changes are priced from the Commercial Proposal rate card: ₹1,200 per hour, ₹12,000 per additional page, ₹18,000 per extra design round, plus GST.

WEB-2026-01/CHP · v1.0 · Shared with client. Bracketed items such as [Client Name] are placeholders.

Key takeaways

A defect (built wrong) is not a change; it is fixed free.
Every change is assessed for cost, time, quality and risk.
Only named people can approve changes.

Common mistakes to avoid

Accepting 'small' changes verbally.
Not updating baselines after approval.
Letting the team make changes directly for the client.

Next lesson: 24. Minutes of Meeting (MoM)