Stakeholder Register


Phase: Pre-sales and initiation | Audience: Internal | Project: WEB-2026-01 Corporate Website Development


Understand it first

In simple words: The Stakeholder Register lists everyone who can affect or is affected by the project, what they care about, how much influence they have and how we will keep them engaged.

Think of it like: Planning a wedding, you note who must approve the menu (parents), who only needs an invitation (distant relatives), and who can cancel everything (whoever is paying).

When is it created?

Initiation, updated at every phase (6 Oct 2026)

Who prepares it?

Project Manager

Who approves or uses it?

Internal use; reviewed with the sponsor

What happens next?

Feeds the Communication Plan and RACI


How it connects to other documents

  1. Engagement strategies decide meetings in the Communication Plan.
  2. Decision-makers become 'Accountable' in the RACI Matrix.
  3. Missing a stakeholder caused a real problem later (the MD's design change, see the Issue Log).


The sample document

Below is the actual document for project WEB-2026-01. Read the purpose first, then go through each numbered section.

Issued by: [Your Company] Technologies Pvt. Ltd.

Purpose: Everyone who affects or is affected by the project, what they care about and how we will engage them.

Item


Detail


Document no.

WEB-2026-01/SR

Version

1.0

Date

6 Oct 2026

Owner

Project Manager

Audience

Internal

Phase

Pre-sales and initiation


1. Register

ID


Stakeholder


Organisation


Role in project


Interest


Influence


Engagement strategy


S1

Head of Marketing

Client

Project sponsor; approves designs, UAT and payments

High

High

Manage closely: weekly call, milestone reviews

S2

Managing Director

Client

Final say on brand and look

Medium

High

Keep satisfied: show designs before sign-off

S3

Marketing Executive

Client

Day-to-day contact; supplies content; future site editor

High

Medium

Keep informed: daily email, training

S4

IT Administrator

Client

Domain, DNS and email settings

Low

Medium

Keep satisfied: give early notice of access needs

S5

Finance Team

Client

Processes invoices

Low

Medium

Monitor: send invoices with sign-off proof

S6

Delivery Head

Our company

Internal sponsor; approves budget changes

High

High

Manage closely: fortnightly budget review

S7

Project Manager

Our company

Plans, coordinates, reports

High

High

Owner of this register

S8

UI/UX Designer

Our company

Design deliverables

High

Medium

Daily stand-up

S9

Developers (frontend, backend)

Our company

Build and deploy

High

Medium

Daily stand-up

S10

QA Tester and Content Writer

Our company

Testing and copy

Medium

Low

Daily stand-up

S11

Hosting provider

Vendor

Server and uptime

Low

Low

Monitor: support ticket when needed

S12

Website visitors

Public

End users of the site

Medium

Low

Represented through usability and UAT checks


2. Power-interest grid


Quadrant


Stakeholders


Approach


High influence, high interest

Head of Marketing, Delivery Head, Project Manager

Manage closely

High influence, lower interest

Managing Director, IT Administrator

Keep satisfied

Lower influence, high interest

Marketing Executive, project team

Keep informed

Lower influence, lower interest

Finance, hosting provider, visitors

Monitor


Note: The Managing Director has high influence but is not in weekly calls. Show the homepage design to the MD before the design sign-off so a late objection does not cause a third revision round.


WEB-2026-01/SR · v1.0 · Internal. Bracketed items such as [Client Name] are placeholders.


Key takeaways

  1. High influence + high interest people must be managed closely.
  2. Senior people who are not in meetings can still overturn decisions.
  3. Update the register as people and interests change.


Common mistakes to avoid

  1. Listing only the client's day-to-day contact.
  2. Forgetting internal stakeholders like finance or the delivery head.
  3. Never looking at the register again after creating it.


Next lesson: 12. Kickoff Meeting Deck