Resource Plan and RACI Matrix

Phase: Planning | Audience: Internal | Project: WEB-2026-01 Corporate Website Development

Understand it first

In simple words: The Resource Plan shows who works on the project and for how many hours. The RACI Matrix shows, for each activity, who is Responsible (does it), Accountable (owns it), Consulted and Informed.

Think of it like: In a family function: one person cooks (Responsible), one person decides the menu (Accountable), grandma is asked for advice (Consulted), and neighbours are told the date (Informed).

When is it created?	Planning (9 Oct 2026)
Who prepares it?	Project Manager
Who approves or uses it?	Internal; shared with team
What happens next?	Used to assign work and decide who approves what

How it connects to other documents

Hours match the WBS and Budget.
Approvers (A) sign the sign-off forms and Change Requests.
Informed (I) people receive the Status Report.

The sample document

Below is the actual document for project WEB-2026-01. Read the purpose first, then go through each numbered section.

Issued by: [Your Company] Technologies Pvt. Ltd.

Purpose: Who works on the project, for how long, and who is Responsible, Accountable, Consulted or Informed for each key activity.

Item	Detail
Document no.	WEB-2026-01/RAM
Version	1.0
Date	9 Oct 2026
Owner	Project Manager
Audience	Internal
Phase	Planning

1. Resource plan

Role	Hours	Active weeks	Average allocation
Project Manager	80	1–10	20%
UI/UX Designer	100	1–5	50%
Frontend Developer	160	3–10	50%
Backend / CMS Developer	120	1–10	30%
QA Tester	60	7–10	38%
Content Writer	40	1–8	13%
Total	560

2. RACI matrix

R = Responsible (does the work), A = Accountable (owns the outcome, only one), C = Consulted, I = Informed.

Activity	PM	Designer	Frontend	Backend	QA	Content	Client Head of Mktg	Client Mktg Exec
Requirements	A/R	C	C	C	I	I	C	R
Sitemap	A	R	I	C	I	C	C	C
Wireframes and designs	A	R	C	I	I	C	C	C
Design approval	R	C	I	I	I	I	A	C
Theme development	A	C	R	C	I	I	I	I
CMS configuration	A	I	C	R	I	I	I	I
Content supply	C	I	I	I	I	C	A	R
Content upload and SEO	A	I	I	C	I	R	I	C
System testing	A	I	C	C	R	I	I	I
UAT	R	I	C	C	C	I	A	R
Go-live decision	R	I	C	C	C	I	A	I
Change request approval	R	I	C	C	I	I	A	C
Training	A	I	I	R	I	I	I	C

Note: Each row has exactly one A. When two people think they are both accountable, decisions stall; when nobody is, work gets dropped.

WEB-2026-01/RAM · v1.0 · Internal. Bracketed items such as [Client Name] are placeholders.

Key takeaways

Exactly one 'A' per activity.
The client can be Accountable for approvals like design and UAT.
It removes confusion about who decides.

Common mistakes to avoid

Two people both 'Accountable'.
Nobody accountable for client content supply.
Overloading one person across the peak weeks.

Next lesson: 19. Communication Plan